Warranty Policy

AuraCast Warranty

We stand behind the quality of the products we sell.

If an AuraCast product develops a manufacturing defect, customers should contact us with their order information and details of the problem.

Warranty Claims

A warranty claim may require:

• Order number
• Customer name
• Description of the problem
• Photos or video demonstrating the issue

After reviewing the claim, AuraCast may provide an appropriate solution, which can include troubleshooting, replacement, or another resolution depending on the circumstances.