Shipping Policy

Shipping Policy

At AuraCast, our goal is to make ordering simple and transparent.

Where We Ship

AuraCast ships internationally, with our main markets including:

• United States
• Canada
• Australia
• New Zealand
• United Kingdom

Shipping availability may vary depending on the destination.

Processing

Orders are prepared for shipment after the order has been successfully placed and payment has been confirmed.

Processing and delivery times may vary depending on the destination, shipping carrier, and fulfillment location.

Shipping Costs

Shipping costs and available shipping options are displayed during checkout based on the customer's destination and order.

Where a free-shipping promotion is advertised, the applicable terms will be shown on the website or at checkout.

Tracking

When tracking information is available, customers will receive it through the email or contact information provided with their order.

Delays

Delivery estimates are not guaranteed. Delays may occur because of customs, weather, carrier disruptions, holidays, incorrect address information, or other circumstances outside AuraCast's control.

Incorrect Address

Customers are responsible for providing an accurate shipping address when placing an order. If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import charges depending on the destination country. Any applicable charges imposed by the destination country are the customer's responsibility unless otherwise stated at checkout.

Questions About Shipping?

For shipping questions, contact AuraCast through our Contact Us page.